gkk9's Privacy Protection Policy

This Privacy Policy ("Policy") applies to all players in Myanmar who use the gkk9 platform. Any personal information you provide to us — by registering an account, playing on the gkk9 website, or contacting us — will be handled in accordance with this Policy.

We take your privacy seriously. Your data is protected with SSL encryption technology, and it will only be shared with third parties for a reason stated in this Policy.

While you use the gkk9 platform, we collect personal information under the following categories—

2.1 Data You Provide Directly

• Full name
• Date of birth (to verify you are 21+)
• Email address
• Phone number
• Payment details (KBZPay, Wave Money, AYA Pay, Bank Transfer)
• Game and financial records

2.2 Automatically Collected Data

• IP address and device type
• Browser type and version
• Data from cookies and similar tracking technologies
• Login times, click patterns, and game activity records

2.3 Data Received from Third Parties

We may receive some personal information from trusted third-party service providers for fraud prevention or financial verification purposes. In all such cases, we act in accordance with the law.

We use the personal information we collect only for the following purposes—

• Account registration, identity verification and access management
• Processing deposits and withdrawals (KBZPay, Wave Money, AYA Pay, Bank Transfer)
• Providing 24/7 Live Chat support and email assistance
• Reviewing game history and VIP level progression
• Preventing fraud, money laundering and problem gambling
• Improving platform performance
• Sending personalised promotions and bonus communications (only if you wish)
• Ensuring compliance with laws and regulations

Our website uses cookies to improve your browsing experience and to understand how you use the platform. Cookies are small data files stored in your browser.

Types of cookies we use

• Essential Cookies — Keep login, account browsing and payment functions running smoothly
• Analytics Cookies — Collect usage data to improve platform performance
• Functional Cookies — Remember language settings and game preferences

You can disable cookies in your browser settings, but please note that some platform features may be limited as a result.

gkk9 does not sell or rent your personal information to third parties. However, limited sharing with partner companies may occur in order to provide services—

Sharing we permit

• Payment processors — To handle KBZPay, Wave Money, AYA Pay and Bank Transfer transactions
• Game providers — To verify game results with technology providers such as PG Soft, Pragmatic Play, JILI and Spribe
• Security services — For fraud prevention and identity verification
• Legal obligations — Disclosure required by applicable law

These third-party service providers have their own privacy policies and may only use data we share with them in accordance with our instructions.

We have put in place technical and administrative security measures to protect your personal information from unauthorised access, alteration, disclosure or destruction—

• SSL / TLS encryption across the entire data transmission (256-bit)
• Data storage servers with restricted access controls
• Regular access log reviews and threat indicator monitoring
• Data protection training for staff and access granted only on a strict need-to-know basis
• PCI DSS-compliant processing methods for payment data

We will keep personal information no longer than necessary for its purpose, though retention periods may be extended to meet legal requirements—

• Account data — Until the applicable legal retention period expires after account closure
• Game records — In line with responsible gambling obligations and financial regulations
• Payment data — For the period required by financial regulations
• Communication records — Retained for the period needed for customer service purposes

Once the retention period ends, personal information will be securely deleted or anonymised so that no individual can be identified from it.

As a gkk9 player, you have the following rights regarding your personal data—

Right to access

You have the right to view any personal information we hold about you. Contact us at [email protected].

Right to rectification

You can request that inaccurate or outdated personal data be corrected. This can be done directly through account settings or by contacting customer support.

Right to Erasure

You can request that personal data be deleted once the legal obligation period has passed. Please note, however, that some data may not be deletable due to legal or financial obligations.

Right to Restrict

You have the right to object to certain ways we use your personal data, especially for advertising purposes. To raise an objection, contact us at [email protected].

The gkk9 platform is for players aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified through date of birth checks at account registration to prevent underage access. If you believe a child under 21 has provided personal data on our platform, please contact us and the data will be deleted immediately.

We may update this privacy policy from time to time. When changes are published on the website, they are considered to have been communicated. For significant changes that affect the general public—

• The policy update will be published on the website
• Registered players will be notified by email
• The exact date before the change takes effect will be stated

Continued use of the platform after a policy change will be taken as acceptance of the updated policy.

If you have any questions, requests, or complaints regarding this privacy policy, please contact the gkk9 customer support team—

We can handle personal data requests in Burmese and prioritize the protection of your personal data.